If you already have a user account but having a problem signing-in, your email login can be change, your password can also be reset by following the steps below.
If your authorize representative left the company and the user credentials were not transferred or if you forgot your login email, you can ask assistance with your account officer to:
- Know your current email login or
- Change your email login.
If you want to reset your password:
- Click on the SIGN IN button located at the upper-right corner of the window.
- Click on the I forgot my password link on the next window.
- Enter your registered email login on the next window.
- Click on the Send Password Reset Link button. (the system will send an instruction to your email)
- Open your email then click on the RESET MY PASSWORD button on the latest email sent by the system.
- Enter your email and the new password on the provided fields on the appearing window.
- Click on the Reset Password button to save.