User Guide
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New Business Registration
# Action Responsible Person
1 Application / Registration for new user account Locator
2 Approval of new user account application SBMA (Please coordinate with your assigned account officer)
3 Sign-in Locator
4 Fill-out and submit the new registration form Locator
5 Approval of new business application and issuance of permit certificate. SBMA (Please coordinate with your assigned account officer)
Please refer to the guidelines for the new business registration below.
Business Renewal
# Action Responsible Person
1 Sign-in Locator
2 Fill-out and submit the renewal form Locator
3 Approval of business renewal application and issuance of permit certificate. SBMA (Please coordinate with your assigned account officer)
Please refer to the guidelines for the business renewal below.
Business Amendment
Please refer to the guidelines for the amendment transaction below.
  1. Click on the SIGN IN button at the upper-right corner of the window.
  2. Click on the Register a new account button on the next window.
  3. Click on I AGREE button on the privacy policy window.
  4. Fill-out the fields, browse the digital copy of your secretary certificate then check the I agree to the terms checkbox.
  5. Click on the REGISTER button.
  6. Coordinate with your account officer, you can proceed on logging-in after receiving an email confirmation regarding the approval of your user account application.
  1. Sign-in.
  2. Click your login name at the upper-right part of the page.
  3. Click on the SUGGESTIONS link on the appearing window.
  4. Create and submit the suggestion.
  1. Click your login name located at the upper-right portion of the page.
  2. Click PROFILE on the appearing window.
  3. Update the desired fields.
  4. Click the UPDATE button to save.
  1. Register a new user account (You can ask for your account officer's assistance to speed-up the approval of your new user account application).
  2. Sign In.
  3. Click on the SERVICES menu located at the upper portion of the page.
  4. For CRTE select the Apply for Certificate of Registration and Tax Exemption link on the appearing window.
  5. For CR select the Apply for Certificate of Registration link on the appearing window.
  6. Click on the APPLY NOW button on the next window.
  7. Fill-out the New Business Registration Form on the next window.
  8. Click on the SAVE AND SUBMIT FORM button at the bottom of the page.
NOTE: You will notified via email regarding to the approval of your new business registration application.
  1. Sign In.
  2. Click on the SERVICES menu located at the upper portion of the page.
  3. Select the Renew Certificate of Registration/Certificate of Registration and Tax Exemption link on the appearing window.
  4. Click on the RENEW button on the next window.
  5. Select the business name and then click on the corresponding RENEW button.
  6. Fill-out the Renewal Form on the next window.
  7. Browse the digital copy of your receipt.
  8. Click on the SAVE RECORD button at the bottom of the page.
NOTE:
  1. You will notified via email regarding to the approval of your business renewal application.
  2. Renewal application is allowed after 7 days from the last transaction.
Kindly coordinate to your corresponding account officer for the guidelines and requirements.
  • Update on business name.
  • Update on permit type (CR / CRTE).
  • Update on principal address.
  • Update on business activity.
  • Update on facility details.
  1. Click your login name located at the upper-right portion of the page.
  2. Click DASHBOARD on the appearing window.
  3. Click on the VIEW button accross the selected business.
  4. You can click on the open icon across the selected transaction to open the form.
If you already have a user account but having a problem signing-in, your email login can be change, your password can also be reset by following the steps below.

FOR YOUR LOGIN EMAIL:
If your authorize representative left the company and the user credentials were not transferred or if you forgot your login email, you can ask assistance with your account officer to:
  • Know your current email login or
  • Change your email login.
FOR YOUR LOGIN PASSWORD:
If you do not have your password, you can reset it by following the steps below:
  1. Click on the SIGN IN button located at the upper-right corner of the window.
  2. Click on the I forgot my password button on the next window.
  3. Enter your registered email login on the next window.
  4. Click on the Send Password Reset Link button. (the system will send an instruction to your email)
  5. Open your email, check the email sent by the system, then click on the RESET MY PASSWORD button.
    • For multiple requests, please use the latest email sent by the system. Previous emails will be invalid.
    • Email sent by the system is valid within 1 hour.
  6. Enter your email and the new password on the provided fields on the appearing window.
  7. Click on the Reset Password button to save.
    • You will be automatically logged-in after the successful password reset.

After having your new login account credential, please make sure to:
  • Have it saved in a secure manner within your organization.
  • Have a procedure on its transfer for any personnel movement.
You will be receiving email reminders:
  1. Upon approval of your user account application.
  2. Upon approval of your business application (new business, renewal).
  3. Your business is about to expire / expired.
    • 3 to 6 months before expiration = Every 15 days.
    • 1 to 3 months before expiration = Weekly.
    • 1 month to expired = Daily.
  • Please secure / personalize your login details.
  • Please make sure that the login details will be transferred should the employee leave the company.
  • You can register multiple businesses using a single user login account.
  • If you are not receiving any email reminders for your business expiration, please verify your encoded email on the system.
Please feel free to coordinate with your account officer for any concerns.